Pearl 8 Bar Wall Mount Electric Towel Warmer Finish: Bright Stainless

Like the other reviewer, about three months after installation, we found that our white towels had brown burn marks from where they made contact with the rail. The on/off switch stopped working about six months after installation and the unit now gets too hot for it to be safely used. It has become an expensive towel rack. When contacted, manufacturer acknowledged the two year warranty but suggested we get a rheostat to control the heat level upon reinstallation of the replacement unit, which suggested that they weren't confident that it was an isolated incident. I don't know about you, but if a product works as it is supposed to, why would you suggest the purchase of what amounts to a "safety switch?" In fairness, it looks good on the wall.

I liked the look and the size of the towel warmer and how easy it was to assemble and mount on the wall. I left a dry towel on the warmer for 20 minutes and I was a little disappointed by the lack of heat in the towel for the price. I am not sure if there is a limit to how much heat you can add before you hit a "danger zone" but the towel never made it to that point.not even close. Without having another one to compare I gave this one 3 stars...-2 for lack of higher heat to suit me.

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The warmer heates to 145 degrees and keeps multiple towels warm at all times. Shipment was made in a timely manner.

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I love having warm towels after each shower, even on warm days. What I liked about this product is that it heats fast, and is very hot. I picked this one in particular because it is actual chrome, unlike others I've seen at local stores where it is just painted to look like brushed silver or chrome but it is actually plastic or something else. It also works like a radiator (yes, it will warm up the room too like an oil or water filled radiator). I like that silent, quiet heat that softly warms up the bathroom. The cons: it burns. I accidentally touched it with the sensitive skin of the wrist to get a pretty bad burn, still have the mark 3 months later. It also burns/marks the towels so I can't keep them for too long or avoid using this with your fancy favorite ones, and I would not use it for drying clothing at all (it has no thermostat just on or off but you can purchase one separately I just know that i personally would not use it other than on its highest setting). Another issue is getting the towels wrapped around each bar for maximum exposure to the heat (i.e., making them warmer), I would avoid doing it while the warmer has been on for a while as it will burn, but it helps make the towels warmer. But overall, I like that it works. If it was not hot it would not heat the towels enough.

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This is a very good value for the price. The packaging was good. The ups shipper dropped the box, but the heater was undamaged.

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