Moen 575 Recessed Tissue Paper Holder,

Besides the quality(nice gauge, excellent chrome), a real surprise was the chrome-look spindle. That piece looks really surprisingly GREAT and adds so much to the look of such a utilitarian bathroom fixture. Very easy to install for a mildly accomplished DIYer.

My holder did not arrive with any kind of mounting bracket, just two screws. I am not sure if it is supposed to be included or not since the info here only mentions one item included in the box.

If you are replacing a holder and have a cavity in your wall it is nearly impossible to insert a mounting board into the wall that is already covered with sheet rock. To see what I mean, watch this installation video on

The good news is, I called Moen's toll free number on the box (800-882-0116) and they said the bracket is supposed to be included and are sending me an entire new unit. The tech was very friendly and apologized for the missing parts. New holder and bracket is being shipped to me free of charge.

The quality is accurately depicted by the two reviews above, the spindle that holds the paper is made out of plastic not that it matters. I would be curious to see if other buyers had the same problem or not.

I am happy with the way it looks and will look forward to getting it mounted on the wall. Moen is known for its quality, hopefully this was just an isolated incident.

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As was suggested, I ordered this item with the 588 clamp. For starters, neither the holder nor the clamp come with hardware that will hold the clamp in place -the supplied screws simply slip through the slots in the clamp, which makes it less than clampy. Trying to figure out a replacement was a little tricky, as the pre-drilled slots meant that not just any screw would grab the clamp, and that getting the clamp into the wall without dropping it behind the drywall would be tricky. In my case, as I was patching a new panel in the bathroom wall, I ended up pulling off the panel and assembling the paper holder and bracket in place around the new piece of drywall, then re-mounting the entire thing. I used some fairly wide-thread #8 screws that went into a bat-wing style drywall anchor, which got enough grip against the back of the bracket to work. This means I have to be very careful loosening the assembly for painting, but it seemed to be the only solution.

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My holder also did not arrive with any kind of mounting bracket, just two screws.

If you are replacing a holder and have a cavity in your wall it is nearly impossible to insert a mounting board into the wall that is already covered with sheet rock.

Would have ordered a different product had I known this was not the complete package.

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Finish is nice. Overall feel of the piece seems a little cheap. The chrome tube seems to just be plastic coated and I have doubts of it holding up. Also, glad my old bracket fit this one b/c all I got were two small screws for install which were of no help.

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