Rohl 1151/8APC Three Function Five Jet Straight Classic Handshower with All Metal Brass Handle with

I'll keep this review pretty short. This handshower is pretty amazing! It feels great and looks good doing it. It's brass construction lets it feel hefty in your hands, but not cumbersome. Please keep in mind that this item is only the handshower; there are no other components included. I was expecting this, however, as I am familiar with this brand and am replacing my handshower. Also, try to refrain from dropping this handshower, as the neck is pretty narrow and leaves it easier to break than some of the more mainstream brands (that's why I had to purchases this one).

I purchased this shower head with much excitement because it was all metal. My previous shower head was metal but the bracket (that attached onto the shower arm)was plastic. Every time I have a hand held shower head with a plastic bracket, the bracket eventually breaks. So I sucked it up and bought a really expensive one with a nice description. When I purchased the item it said "sold by Wayfair and fulfilled by Amazon." Now it just says, "sold by Wayfair." The shower head came and the shower head itself was quite substantial and beautiful. The only problem was that everything else listed in the description was missing. The male connector and bracket were not there, the 52" hose was non existent, the tools and hardware that were supposed to be included were also non existent. So all I had was a shower head that cost more than $200!!! The funny thing to me is that this was fulfilled by Amazon. I've been ordering from Amazon for 10 years at least. This has happened to me more than 7 times when ordering expensive items. It's almost as if they just pulled the box off the shelf and sent it without making sure that everything that was supposed to be included was in the box. When I received the box from Amazon and saw how small the shipping box was, I immediately knew parts were missing before I opened the item. It was a complete no brainer for me. Maybe the people in stock and delivery at Amazon have never purchased a hand held shower head before or something. If I buy a $20 item and something is missing, fine. I'll go buy what I need from someplace else and return the item from Amazon when I get around to it. However, if I purchase a $220 item from amazon and parts are missing, I have to return the item and wait for my credit back to my checking account before I can go out and buy it from another place because that's a lot of money and I have to save up for purchases like this. This experience along with the many similar experiences I've had over the past 10 years make me seriously think twice about purchasing anything expensive from Amazon. Sorry Amazon. All your employees have to do is inspect the package before sending it out and compare it to the description on your website of what should be included to make sure everything is there and in order. You'll waste less money paying for customer returns and you'll waste less of the customers time and money as well.

Buy Rohl 1151/8APC Three Function Five Jet Straight Classic Handshower with All Metal Brass Handle with Now